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How to access iTunes Connect

iTunes Connect is where you see transactional content, sales and trends, contracts, and more. For Channels partners, iTunes Connect gives you access to contracts, banking, and sales data. To manage Channels content, you need access to Apple TV Connect.

Once your contract is in effect for at least one territory, users with the Admin role will have access to all applicable iTunes Connect sections. Admins can add new users in Users and Roles in iTunes Connect and assign roles that determine what users can access. All iTunes Connect users must have an Apple ID and a credit card on file in the iTunes Store.

Section Content Admin Legal Finance Sales
Agreements, Tax, and Banking Manage your tax and banking information.
Agreements, Tax, and Banking Manage your agreements. Read only
Payments and Financial Reports Access financial reports and payment information.
Sales and Trends View sales data.
Users and Roles Manage iTunes Connect user access. Read only Read only Read only

Create a new user

Only users with the Admin role can create new users in iTunes Connect.

  1. From iTunes Connect, click Users and Roles.
  2. Click the Add (+) button and enter the new user’s first name, last name, and email address. The email address will be the user’s Apple ID.
  3. Assign a role and select the notifications.
  4. The new user will receive an email with a link to activate the account and create a password in iTunes Connect.
  5. To create a new Legal user, an Admin must first assign the user another role. After the user has validated their account, an Admin can assign them the Legal role.

Activate your account

  1. To activate your account and create a password for iTunes Connect, click the activation link in the verification email.
  2. Create your password. If you have an existing Apple ID, use your password associated with that account.
  3. If you are a new user, provide your date of birth as well as a secret question and answer. This information will allow you to reset the password in the future.
  4. Accept the iTunes Connect Terms of Service. You’ll then be directed to the iTunes Connect homepage.

Remove a user

Only iTunes Connect users with the Admin role can remove other users.

  1. From iTunes Connect, click Users and Roles.
  2. Select the user you want to remove and click Delete User.
  3. To delete multiple users at once, click Edit in Users and Roles, select the checkbox next to each user’s name, then click Delete.

Note that if you are an Admin, you can’t delete your own account. This can only be done by another Admin.