Manage Content

How to review content

It’s critical to review all content before it goes live in the Apple TV app. Once delivered, details about the content, including status, assets, metadata, artwork, and availability can be reviewed in Apple TV Connect. 

Apple TV Connect is a partner tool in which you can check the status of your channels content. There are two main tabs for reviewing content, the Availability tab and the Component Status tab. 

Availability

On the Availability tab, you can view the status of your episodes and movies. If your service has multiple brands, you will see a brand selector where you can choose your desired brand. 

The filters on the main page allow you to find the status of content in specific categories. 

By availability

  • Missing (Issues): Content that is intended to be live in the service but has an issue preventing it from being available to customers
  • Available: Content that is currently live in your service that has no issues or content that is currently live in your service but has issues that does not affect availability but should be addressed
  • Next 7 Days: Content that is intended to be live in the next 7 days which may or may not have an issue
  • Upcoming: Content that is intended to be live after the next 7 days which may or may not have an issue
  • Expired: Content that has been expired from your availability feed

By country

  • Use this filter to select a specific country. You will only see this filter if your service is live in more than one country.

By type

  • Filter between episodes and movies.

By issue

For Video App Integrations, you will only see No Artwork (Keyframe), No Cover Art (16:9), No Ratings, and Availability Item Not Ingested.

  • MSR Not Met: The given country does not meet minimum storefront requirements.
  • No Asset: No asset has been delivered.
  • No Artwork (Keyframe): There is a missing episode keyframe.
  • No Cover Art (16:9): There is no 16:9 show art.
  • No Ratings: There are no ratings for a given country.
  • Not AVMS Compliant: Your content is missing the required metadata fields for AVMS.
  • Not FFA Compliant: Your content is missing the required metadata fields for FFA.
  • Quality Control: There is a QC issue on your content.
  • Availability Item Not Ingested: Apple has not ingested the availability item. 

Component status

In the Component Status tab, you can check the status of all your subscription video asset deliveries, including information about processing and QC statuses. 

Component Status provides you insight into which assets have processed, are currently uploading, or have failed to upload or process. You can also see if any asset has a QC issue. To ensure a good customer experience, make sure to check for any QC issues and resolve in a timely manner. 

Apple also offers Apple Partner Media Review, an app that helps you review subscription video assets and iTunes movie assets prior to the date they become available in the Apple TV app. This is where you can play back content to view a QC issue, for example. You can also review the status of iTunes Extras and HDR content in this app. 

Download Apple Partner Media Review on the App Store on tvOS and iPadOS and review the Apple Partner Media Review user guide for more information.